Amplify Store Performance with Ronny Max Was this email forwarded to you? Get Behavior Analytics Imagine having breakfast with the guy who inspired “Crawl Walk Run” and other super-smart people, talking about books, philosophy, and what AI means to humanity. Imagine having dinner with three French men talking about products, sports, and what matters (family, friends, and living). Imagine drinking what Forbes calls “The Best Whiskey in the World”,. Awesome! That happened at the...
22 days ago • 3 min read
Amplify Store Performance with Ronny Max Was this email forwarded to you? Get Behavior Analytics In 2014, Tom Davenport gracefully met with me. Professor Davenport was already well-known for his book “Competing on Analytics.” The challenge facing the tech companies and their clients was adapting from descriptive analytics to predictive analytics. Translating that analytical shift into a product got me into the Stanford University Vision Project sponsored by Andrew Ng. In 2025, we are...
about 1 month ago • 7 min read
Amplify Store Performance with Ronny Max Was this email forwarded to you? Get Behavior Analytics In 2014, Tom Davenport gracefully met with me. Professor Davenport was already well-known for his book “Competing on Analytics.” The challenge facing the tech companies and their clients was adapting from descriptive analytics to predictive analytics. Translating that analytical shift into a product got me into the Stanford University Vision Project sponsored by Andrew Ng. In 2025, we are...
about 1 month ago • 7 min read
Amplify Store Performance with Ronny Max Was this email forwarded to you? Get Behavior Analytics AI is your biggest competitor. Whenever you use ChatGPT, CoPilot, Cloude.ai, or other intelligent agents, you teach AI how to “steal” your intellectual property. Another way to think about AI is as your partner. Every relationship has a give-and-take and a good enough reason for you to stay. One reason for store optimizers is the tools that generate synthetic data. Because, A significant challenge...
about 2 months ago • 5 min read
Amplify Store Performance with Ronny Max Was this email forwarded to you? Get Behavior Analytics Seeing is not looking. My cousin asked me to get smart earphones. The package arrived six months ago, and we both forgot about it. This weekend, I went looking and couldn’t find the earphones or a package. I searched the whole house. Long story short, I found it only after my cousin told me where to look. I opened the guest bedroom cupboard at least ten times. The package was placed at eye level,...
about 2 months ago • 3 min read
Amplify Store Sales with Ronny Max I recently had my worst customer experience. My father passed away, and I wanted to close his cell phone service. I went to the store because I assumed you needed to show a death certificate. I dreaded the visit way before I went into the Xfinity store. It took 10 minutes to learn that the Xfinity store couldn’t deal with the account because it belonged to Xfinity Mobile. They told me to call 611. It took another 30 minutes to battle the AI bot until I got...
over 1 year ago • 5 min read
Amplify Store Sales with Ronny Max I’m writing this newsletter with a heavy heart. My father died. In Israel, my family and friends are at war. Darkness, dysfunction, and distrust are destabilizing the world. Today, I want to share the story of PEACE for Profit. It is about the power of WHY. The PEACE for Profit template illuminates the conversations over which actions you should take to achieve the desired outcomes. #BehaviorAnalytics If you have been reading my newsletter for a while, you...
over 1 year ago • 6 min read
Amplify Store Sales with Ronny Max I’m writing this newsletter with a heavy heart. My father died. In Israel, my family and friends are at war. Darkness, dysfunction, and distrust are destabilizing the world. Today, I want to share the story of PEACE for Profit. It is about the power of WHY. The PEACE for Profit template illuminates the conversations over which actions you should take to achieve the desired outcomes. #BehaviorAnalytics If you have been reading my newsletter for a while, you...
over 1 year ago • 6 min read
Build Profitable Ecosystems with Ronny Max Say you are an operations manager for a large chain of convenience stores. Some of your convenience stores are in fuel stations. Some of the C-stores are standalone. The stores are located close to highways and high-traffic areas. Inside the C-Stores, the chain is focused on serving customers the products they want for a quick on-the-go shopping experience – freshly brewed coffee, clean bathrooms, and various packaged food and snacks for the road....
over 1 year ago • 5 min read